We're Here to Help

Our care teams are available Monday-Friday, 8am-8pm EST to answer your questions and provide personalized support. Or browse our FAQs below for quick answers.

Aeroflow Main

 PHONE

(888) 345-1780

 FAX

(800) 249-1513

Patient Billing

 PHONE

(866) 565-0548

 FAX

(877) 548-5960

Compliance

 PHONE

(866) 456-6751

 FAX

(877) 471-0558

Connect With Our Care Teams

Select your healthcare solution to find dedicated support

Motherhood & Breast Pumps Support for expecting and new mothers
BILLING QUESTIONS
Billing
(866) 513-0514
Urology Supplies Incontinence and urology support
BILLING QUESTIONS
Billing
(866) 456-6749
Diabetes Management CGM and diabetes supplies support
BILLING QUESTIONS
Billing
(866) 418-1721
Sleep Therapy CPAP and sleep apnea support
BILLING QUESTIONS
Billing
(866) 918-4159

Frequently Asked Questions

Quick answers to common questions

What types of medical supplies do you offer?

What is DME?

What types of insurance do you accept?

How do I place an order?

What are your shipping options and delivery times?

Do you offer international shipping?

How do I know if I have reached my deductible?

How do I know if Aeroflow Health is In-Network with my health plan?

How do I pay my bill or make a payment?

Do you offer payment plans?

Do you offer financial assistance?

Why did I get a bill?

Can I qualify now and place a reorder later?

Can I qualify now and place a reorder later?

Do you have a dedicated team for insurance providers?

How long does it take to receive a breast pump?

Can I attend lactation classes even if I received a pump from another supplier?

Health Plan or Provider Partnership?

Schedule a consultation to learn how we can enhance your DME benefit offerings.