Frequently Asked Questions

Find answers to common questions about our services, insurance, ordering, and products. Can't find what you're looking for? We're here to help!


Contact Support
→

Call Us
healthcare-team-CoNFMzde

General

What is Aeroflow Health?

How does Aeroflow Health work with my insurance?

What products do you offer?

Do I need a prescription?

How long does it take to receive my order?

Insurance

What insurance plans do you accept?

How much will I pay out of pocket?

Can I use my FSA or HSA?

What if my insurance doesn't cover a product?

Do you bill my insurance directly?

What is your financial policy regarding insurance claims?

Why might my final cost differ from the estimate?

Do I need to provide payment information upfront?

Ordering

How do I place an order?

Can I choose which products I receive?

How do I reorder supplies?

Can I track my order?

What if I receive the wrong product or there's an issue?

Products

Are breast pumps covered by insurance?

How often can I get new diabetes supplies?

What's included with a CPAP machine?

Can I get replacement parts for my equipment?

Do you offer training on how to use the equipment?

Still Have Questions?

Call Us

Speak directly with one of our specialists who can answer your questions and help you get started.

1-844-633-6697

Send a Message

Fill out our contact form and we'll get back to you within 24 hours with personalized answers.

Contact Us

Ready to Get Started?

Most questions are resolved once you speak with one of our specialists and get your personalized quote.

Check Your Coverage